Shipping Policy

Shipping Policy
Last Updated: 15/04/2026
 

Thank you for shopping with Frosétto

We are committed to delivering your order safely and on time.

1. Order Processing Time

• All orders are processed within 1–2 business days after confirmation.

• Orders are not shipped on Sundays or public holidays.

2. Shipping Time

• Estimated delivery time: 3–7 business days across India.

• Delivery time may vary depending on your location and courier services.

3. Shipping Charges

• Shipping charges will be calculated at checkout.

• We may offer free shipping on special offers or bulk orders.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS, Email, or WhatsApp.

• You can track your order using the provided tracking details.

5. Delays

• Delivery may be delayed due to:

  • High order volume

  • Courier issues

  • Weather or unexpected situations

We appreciate your patience in such cases.

6. Incorrect Address

• Please ensure your shipping details are correct.

• Frosetto will not be responsible for delays or losses due to incorrect address information.

7. Failed Delivery

• If delivery fails due to:

  • Customer not available

  • Incorrect details

The order may be returned to us. Re-shipping charges may apply.

8. Damaged or Lost Orders

• If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery.

• We will investigate and provide a suitable resolution.

9. Contact Us

If you have any questions regarding shipping:

 Email: teamfrosetto@gmailcom
Phone: +91 8780293579

Thank you for choosing Frosétto